Resolved -
This incident has been resolved and we are back to full functionality.
Jul 23, 14:15 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 23, 13:50 AEST
Update -
Our teams are in the progress of rolling out a fix and preparing recovery updates. Next update will be at 2PM.
Jul 23, 13:38 AEST
Update -
We are continuing to work on a fix for this issue.
Jul 23, 13:14 AEST
Identified -
The issue has been identified and a fix is being implemented.
Jul 23, 13:12 AEST
Update -
We are currently experiencing high load than normal in our systems which is heavily impacting services in the TransmitSMS frontend and API. Messages already submitted via queues will continue to process and teams are investigating the issue as a high priority.
Jul 23, 12:53 AEST
Update -
We are continuing to investigate this issue.
Jul 23, 12:32 AEST
Update -
We are continuing to investigate this issue.
Jul 23, 12:30 AEST
Investigating -
We are currently investigating this issue.
Jul 23, 12:23 AEST