Service Disruption - Degraded performance with API
Incident Report for Transmit SMS
Resolved
This incident has been resolved.
Posted Feb 22, 2024 - 20:20 AEDT
Update
All systems are operational
Posted Feb 22, 2024 - 20:18 AEDT
Update
Engineers are actively working on restoring full functionality to shortened URL services.
Posted Feb 22, 2024 - 16:17 AEDT
Update
API single sends starting to flow through gateway as normal. Engineers are actively working on restoring full functionality to shortened URL services.
Posted Feb 22, 2024 - 14:47 AEDT
Update
Engineers are continuing to work on a fix for this issue. Expect next update 3pm AEST.
Posted Feb 22, 2024 - 14:13 AEDT
Update
Engineers are continuing to work on a fix for this issue. Expect next update 2pm AEST.
Posted Feb 22, 2024 - 12:47 AEDT
Update
Engineers are continuing to restore API functionality. Expect next update 12:30pm AEST
Posted Feb 22, 2024 - 11:44 AEDT
Update
The engineers have identified root cause and are working on a solution. Expect next update 11:30am AEST.
Posted Feb 22, 2024 - 10:32 AEDT
Update
We are continuing to work on a fix for this issue.
Posted Feb 22, 2024 - 09:50 AEDT
Identified
We have identified an issue that is affecting a portion of API sending. Our engineers are working to resolve this issue.
Posted Feb 22, 2024 - 09:46 AEDT