Billing Method - SMS Credit Allocations accounts unavailable

Incident Report for Transmit SMS

Resolved

This incident has been resolved. All functionality and features relating to SMS credit allocations has been restored.
Posted May 14, 2024 - 11:06 AEST

Update

We are continuing to work on a fix for this issue
Posted May 14, 2024 - 10:38 AEST

Identified

The root cause has been identified and a fix is being implemented.
Posted May 14, 2024 - 10:21 AEST

Investigating

Accounts utilising SMS credit allocation as a billing method are currently unavailable. We are investigating the issue.
Posted May 14, 2024 - 10:05 AEST