Due to Black Friday, we're processing higher than usual SMS volumes. Campaigns may remain in "Preparing to Send" or "Queued" status slightly longer than normal. Message delivery is prioritised over delivery confirmations, meaning delivery reports may be delayed. This is expected and our team is monitoring.
Posted Nov 28, 2025 - 09:03 AEDT
This incident affected: Platform (Delivery Reports & Webhooks, Campaigns).