Notification of unplanned SMS Outage
Resolved
This incident has been resolved.
Posted Mar 08, 2022 - 19:10 AEDT
Update
Scheduled maintenance was undertaken between 18:00 and 19:00 AEDT. Services have returned to normal.
Posted Mar 08, 2022 - 19:03 AEDT
Identified
08/03/2022 - Between 18:00 and 19:00 AEDT there will be a 15-minute outage of our User Interface and API. During this time, customers will see a maintenance page when accessing the UI. Scheduled campaigns will be unaffected by the outage.
Posted Mar 08, 2022 - 12:13 AEDT
This incident affected: Hong Kong (SMS, API, Integrations, Virtual Mobile Numbers), Philippines (SMS, API / Integrations), United Kingdom (SMS, Virtual Mobile Numbers, API / Integrations), USA (SMS, Shortcode, Virtual Mobile Numbers, API / Integrations), Australia (SMS, MMS, API, Integrations, SMPP, Virtual Mobile Numbers), New Zealand (SMS, API, Integrations, Shortcodes, SMPP), and Singapore (SMS, API, Integrations, Virtual Mobile Numbers).