Engineers have now resolved the issue that affected our platform. Total downtime 11 mins.
Posted Jul 30, 2018 - 17:18 AEST
Update
We are continuing to investigate this issue.
Posted Jul 30, 2018 - 17:05 AEST
Investigating
We have identified an issue that is affecting our platform. Our engineers are working to resolve this issue asap. Update in 15 mins.
Posted Jul 30, 2018 - 17:04 AEST
This incident affected: Australia (SMS, MMS, API, Integrations, SMPP, Virtial Mobile Numbers), New Zealand (SMS, API, Integrations, Shortcodes, SMPP), Singapore (SMS, API, Integrations, Virtual Mobile Numbers), Philippines (SMS, API / Integrations), and Hong Kong (SMS, API, Integrations, Virtual Mobile Numbers).