Unexpected Outage

Incident Report for Transmit SMS

Resolved

No regression of the issue has been detected and fail-safes have been implemented to prevent further incident.
Posted Nov 13, 2019 - 18:22 AEDT

Monitoring

Full platform and API functionality has now been restored. Our teams are monitoring for stability and any regression on the issue.
Posted Nov 13, 2019 - 16:37 AEDT

Identified

We are currently experiencing an unexpected outage across our platform and API. A root cause has been identified and a fix is being actively deployed. Further updates to follow.
Posted Nov 13, 2019 - 16:30 AEDT