Unexpected Outage

Incident Report for Transmit SMS

Resolved

This incident has been resolved.
Posted Sep 08, 2020 - 14:24 AEST

Monitoring

Functionality has now been restored to the platform. We are continuing to monitor for further issues, in which case updates will appear here.
Posted Sep 08, 2020 - 12:07 AEST

Update

Our teams are still working on solution deployment and anticipate service should be restored shortly. Further updated will be provided here as they come to hand.
Posted Sep 08, 2020 - 11:53 AEST

Identified

We are currently investigating an unexpected outage to the platform. The cause has been identified and is being resolved currently.
Posted Sep 08, 2020 - 11:21 AEST