This incident has been resolved.
Functionality has now been restored to the platform. We are continuing to monitor for further issues, in which case updates will appear here.
Our teams are still working on solution deployment and anticipate service should be restored shortly. Further updated will be provided here as they come to hand.
We are currently investigating an unexpected outage to the platform. The cause has been identified and is being resolved currently.
This incident affected: Hong Kong (SMS, API, Integrations, Virtual Mobile Numbers), Philippines (SMS, API / Integrations), United Kingdom (SMS, Virtual Mobile Numbers, API / Integrations), Singapore (SMS, API, Integrations, Virtual Mobile Numbers), Australia (SMS, MMS, API, Integrations, SMPP, Virtial Mobile Numbers), New Zealand (SMS, API, Integrations, Shortcodes, SMPP), and USA (SMS, Shortcode, Virtial Mobile Numbers, API / Integrations).